Customer Service News

Top Strategies for Building Rapport with Customers (2024) - Shopify

Friday, December 20, 2024

Top Strategies for Building Rapport with Customers (2024)

Tuesday, November 26, 2024

AI is making Philippine call center work more efficient, for better and worse

Saturday, November 23, 2024

Amazon.com opens first customer service office in Philippines

Tuesday, December 3, 2024

Talent in harmony with AI: How TELUS Digital Philippines is redefining customer service

Tuesday, August 27, 2024

The World’s Call Center Capital Is Gripped by AI Fever — and Fear

Friday, March 29, 2024

Customer Service Outsourcing Philippines: Why CX, Not Cost Savings, Should Be Your Top Priority

Wednesday, August 28, 2024

AI's impact on Philippines, the world's call center capital shows what's to come

Monday, September 2, 2024

The Philippine call center industry and its AI future

Monday, December 2, 2024

Financial Services Outsourcing Philippines: Cynergy BPO - From Customer Care to Tech Support and Fraud Prevention to Regulatory Compliance

Friday, October 18, 2024

How Philippine Airlines is transforming customer experience

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