Customer Service News

Monday, February 17, 2025

Prioritizing customer-centric insurance services

Wednesday, January 8, 2025

17 Retail Customer Service Examples & Tips (2025)

Thursday, February 20, 2025

Liveops Delivers High-Quality, Flexible Contact Center Solutions in the Philippines and Beyond

Friday, January 31, 2025

Call center employees in the Philippines aren’t worried about AI: The tech’s 'not quite there yet'

Wednesday, August 28, 2024

AI's impact on Philippines, the world's call center capital shows what's to come

Tuesday, November 26, 2024

AI is making Philippine call center work more efficient, for better and worse

Saturday, October 5, 2024

Building a legacy through customer service excellence

Saturday, December 28, 2024

customer service experience of the digital banking services in South Korea and the Philippines. Data

Friday, October 18, 2024

How Philippine Airlines is transforming customer experience

Tuesday, August 27, 2024

The World’s Call Center Capital Is Gripped by AI Fever — and Fear