Customer Service News

Tuesday, November 12, 2024

Jetour PH launches new training program to improve customer service

Wednesday, November 13, 2024

Embodying culture of genuine care for customers: How 2GO aims to elevate customer experience with DOT’s FBSE program

Saturday, October 5, 2024

Building a legacy through customer service excellence

Friday, March 29, 2024

Customer Service Outsourcing Philippines: Why CX, Not Cost Savings, Should Be Your Top Priority

Friday, October 25, 2024

Customer Service Automation Tips for Ecommerce Businesses (2024)

Wednesday, November 13, 2024

The Hidden Innovators: How Outsourced Contact Centers in the Philippines Are Shaping the Future of AI-Driven Customer Support

Tuesday, August 27, 2024

The World’s Call Center Capital Is Gripped by AI Fever — and Fear

Tuesday, October 22, 2024

(PDF) Using Mixed Method to Understand Customer Experience With Digital Banking Services: Comparisons Between South Korea and Philippines

Thursday, December 7, 2023

Samsung Philippines is recognized among the Best in Customer Service in the Philippines for 2023

Monday, September 2, 2024

The Philippine call center industry and its AI future